Good day, i bought a pre selling house in cebu, i paid already the reservation fee and 6 months for the equity. Our process of payment and transcation with the agent was thru online banking due to the reason of lock downs and im from bohol. Now i have been patient with my agent for a long time. I have been sending money to the developers bank account and i am asking for an OR for our every transactions and they cant provide me with it. They say they have a record of our payment they will.give me the OR after paying all of the equity which is legally wrong anf unfair for my part as a buyer. This agent barely inform me regardy my property and does not actively reply to my inquiries with the property i bought. Now i decided to withdraw and im asking if i can have an reimbursement for the payments ive made? please help me with my situation. Thanks